Shipping & Returns

Shipping

All GREYFORM products are made to order and fulfilled through our production partner.

Orders are typically processed within 2–5 business days before shipping. Once an order has been dispatched, delivery times vary depending on location and the shipping carrier.

Estimated delivery times are provided at checkout but may vary due to carrier delays, customs processing, or periods of high demand.

Once your order ships, you will receive a tracking link by email.

Please ensure your shipping address is correct at checkout. Orders already in production or in transit cannot be redirected.

Returns & Replacements

Each item is produced specifically for your order. For this reason, we do not accept returns or exchanges for:

• Incorrect size selection
• Change of mind
• Ordering the wrong product

If your item arrives damaged, misprinted, or incorrect, please contact us within 14 days of receiving the product.

When contacting us, include:

• Your order number
• A description of the issue
• Clear photos of the item

If the issue is confirmed, a replacement or refund will be arranged.

Lost Packages

If your order appears lost in transit, contact us and we will assist in investigating the shipment with the carrier.

Incorrect Address

If an incorrect shipping address was entered during checkout, please contact us as soon as possible. Once an order has been shipped, we cannot modify the delivery address.