FAQ

Frequently Asked Questions

Orders

How long does shipping take?
All items are made to order. Orders are typically processed within 2–5 business days before shipping. Delivery times vary depending on destination and carrier, but most orders arrive within 5–10 business days after dispatch.

Can I track my order?
Yes. Once your order has shipped, you will receive a tracking link by email.

Do you ship internationally?
Yes. GREYFORM ships to most countries worldwide. Delivery times may vary depending on location and customs processing.

Products

How do the clothes fit?
Most items follow a standard unisex fit. If you prefer a more relaxed fit, consider sizing up. Please review the size guide on each product page before ordering.

What materials are used?
Product materials vary depending on the garment, but most items are cotton or cotton-blend fabrics designed for comfort and durability.

Returns & Replacements

Can I return an item?
Because each item is made to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or ordering the wrong item.

What if my item arrives damaged or incorrect?
If your item arrives damaged, misprinted, or incorrect, contact us within 14 days of receiving the product.

Please include:
• Your order number
• A description of the issue
• Clear photos of the item

Once confirmed, a replacement or refund will be arranged.

Lost or Delayed Orders

What if my order appears lost?
If your order appears lost in transit, contact us and we will investigate with the shipping carrier.

Contact

How can I contact GREYFORM?
For support or questions regarding your order, please use the contact page or email the address listed on the website.